FAQ

How can this site enhance my business experience?

On this website, you can search a directory of primary contacts in our member companies and send private messages to them.

You can:

  • Add or update your company's listing
  • Send and receive meeting requests from other companies

Do I need to register or login?

If you are our named primary contact for your company, and a current member, you will need to login on this site to edit your details (including your company profile). If you are not a member please select the 'Join' link above.

I've logged in. What do I do now?

  • Check and update your company's listing - 'Your Account'
  • Search for other members.
  • Make contact through a private message

Note: you can search for a company or delegate name by typing in the first few letters in the Search box.

I've lost my password. What should I do?

Click 'Forgotten your password' on the partnering homepage and follow the online instructions. The system will generate a login token and send it to you.

Membership T&Cs

1. General

BioPartner.co.uk Ltd is a company limited by guarantee, operating as a non-profit trade organisation. It is accredited by the UK government to provide services to support the UK Life Sciences industry, and is based in the United Kingdom (UK).

2. Privacy Policy

BioPartner.co.uk is dedicated to protecting your privacy when using our websites. The following policy explains how we collect and use information gathered through this website, and describes your rights regarding these practices.

2.1 Personal information collection and usage: 

BioPartner.co.uk may collect personal information from visitors which may include name, title, company, address, phone number and similar information which identify you. For our full Data Policy, including opt-out and corrections procedure, please see the 'About' section of our website.

Our principal terms and conditions are as follows:

2.1.1 We collect your personal information so that you may obtain access to our services.

2.1.2 We do not sell or rent personal information to other organisations.

2.1.3 Information collected through the web site may be shared with third parties that provide services on behalf of the site, such as credit card processors and event organisers. These Third parties may only use the data for the purpose for which it was provided.

2.1.4 Some services may be co-sponsored or provided in connection with other organisations not under BioPartner’s direct control. These include seminars, conferences, newsletters and similar services. Whenever we provide such services, we will disclose the name of our sponsor or provider, and any changes to practices set forth in this policy. Though BioPartner makes reasonable efforts to only work with reputable partners, we cannot control their privacy practices in every instance regarding the personal information you voluntarily provide to them.

2.1.5 Non response to a membership Quote or non payment of an invoice will result in lapsed membership after one month and loss of any accrued benefits, including discounts and loyalty bonus.